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Volvo Group Belgium with the Uptime Center department employs multilinguals from all over the world in order to offer the best service and transport solutions for customers, dealers and drivers all over Europe. It is an international and multilingual department in which we meet customers in their own language and communicate in a global world.

Uptime Solutions in Ghent covers 16 languages and employs people with different nationalities and backgrounds. Our department provides round the clock support for Volvo customers including Volvo Trucks, Volvo Bus, Volvo Penta, Volvo Construction Equipment and Renault Trucks. Our Mission is to sustain high customer satisfaction and maximum vehicle uptime through the delivery of a 'Roadside Assistance' and other related services. The 'Roadside Assistance' service which includes vehicle uptime, financial management and customer relations is extremely important for the Volvo Brand image. The service is delivered through our highly motivated, multilingual, customer-minded staff along with our leading edge applications and proactive mind-set in the management of the 'Roadside Assistance' process. We are constantly evolving our competencies to stay ahead of the competition and to secure that we continue to remain a partner of natural choice. The internal training course includes technical product training and learning advanced software tools.

Technical & Connected Services Support (T&CSS) is the first line support department for our markets and dealers globally. With a strong focus on technical enquiries, remote diagnostics and connected services, we ensure that our customers are offered a premium service and are helped in time. Using the latest technologies, we guarantee the improvement of internal processes and stay up-to-date with our service deliveries. We nurture intrapreneurship and personal development, offering plenty opportunities to grow within the organization.

Wouldn't you love to be part of a multi-cultural team that shares the same passion? We are in close contact to our customers and are dedicated to give them our best support. Part of our dedication and success comes from the way we work together as a team. Team spirit, fun and engagement define us, it's the engine to our daily operations.

Care to be part of this? Read on!

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